Schedule

29 November

30 November

01 December

29 November

09:00
Registration opens
10:15
Chair’s Welcome - OCLC's Welcome
10:30
Reimagining the customer experience
Plenary Session 1
12:00
Lunch and Networking
13:30
OCLC Year in Review
Plenary Session 2
15:00
Refreshments
15:30
Member Sessions
Member Session
15:30
Rethinking the Library Space
Member Session
15:30
Engaging your users
Member Session
15:30
New strategic directions
Member Session
15:30
Connecting Regions with Global Infrastructure
Member Session
17:30
Conference Reception

30 November

09:00
A shared vision for a smarter future
Plenary Session 3
09:45
Scaling the Impact of Libraries Through Learning Networks
Plenary Session 3
11:00
Refreshments
11:30
Lightning Talk Videos and Voting
Plenary Session 3
12:00
Lunch and Networking
13:30
Leveraging Data to Support Services and Outcomes
Plenary Session 4
14:30
Library Spotlight - Thailand
15:00
National Institute of Informatics (NII) and its move from book-paper to data
Plenary Session 5
16:00
Close of APRC 2017
16:30
Guided tour, Waseda University Library

01 December

09:30
Guided tour, National Diet Library

Speakers

Toyo Ito
Architect
Toyo Ito & Associates
Dr. Tomoko Kawakami
Professor of Marketing
Waseda Business School
Prof. Masaru Kitsuregawa
Director General
National Institute of Informatics
Bill Macnaught
National Librarian
National Library of New Zealand
Wararak Pattanakiatpong
Chair
Provincial University Library Network, Thailand
Skip Prichard
President and Chief Executive Officer
OCLC
Eric van Lubeek
Vice President, Managing Director, OCLC EMEA and APAC
OCLC
Sandy Yee
OCLC BOT Chair
OCLC
Sharon Streams
OCLC, Director, WebJunction
OCLC
Craig Anderson
University Librarian, Deakin University, Australia
Deakin University, Australia
Shu-En Tsai
Executive Director, Asia Pacific Services
OCLC
Jacinta Sutton
Project Officer Q ANZAC 100 ; Digital Library Initiatives | Content Development
State Library of Queensland
Axel Kaschte
Product Strategy Director, EMEA
OCLC
Ivan Chan
Associate Librarian
Hong Kong Polytechnic University
Sarah Fredline
Deputy University Librarian
University of NSW, Australia
Robyn Drummond
Director of Information Services
University of NSW, Australia
Pratch Sanguansak
Assistant Director
Chiang Mai University
Clare O'Dwyer
Head of Library Services & Student Academic Success
RMIT University Vietnam
Louise Jones
University Librarian
Chinese University of Hong Kong
Joanne Sparks
University Librarian
Macquarie University
Shirley Chiu-wing Wong
University Librarian
The Hong Kong Polytechnic University
Judith Clark
Executive Information Policy Officer
Macquarie University
Sue Roberts
Director, Libraries and Learning Services
University of Auckland
Neil Grindley
Head of Resource Discovery
Jisc

OCLC Brochures

OCLC
Membership (English brochure)
Membership (Japanese brochure)
WorldCat Discovery
WorldShare Management Services
Back

Toyo Ito

Architect
Toyo Ito & Associates
Graduated from the University of Tokyo in 1965. In 1971, he established his own office Urban Robot, which was renamed Toyo Ito & Associates, Architects.
Main works: Sendai Mediatheque, Tama Art University Library (Hachioji campus), National Taiwan University, College of Social Sciences (Taiwan R.O.C.), ‘Minna no Mori’ Gifu Media Cosmos, National Taichung Theater (Taiwan R.O.C.), etc.
Awards and Prizes: Golden Lion for at the Venice Biennale, Royal Gold Medal from The Royal Institute of British Architects, The 22nd Praemium Imperiale in Honor of Prince Takamatsu, The Pritzker Architecture Prize, etc.

29 November

10:30
Reimagining the customer experience
Plenary Session 1
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Dr. Tomoko Kawakami

Professor of Marketing
Waseda Business School
Dr. Tomoko Kawakami is Professor of Marketing at Waseda University Business School in Japan, and is Academic Fellow of the Institute on Asian Consumer Insight at Nanyang Technological University in Singapore. Her research articles have appeared in Journal of Product Innovation Management and the proceedings of the AMA Educators’ Conference, the PDMA Research Forum, and the EIASM International Product Development Management Conference among others. She was selected as one of the top 100 marketing researchers in Asia in 2017.

29 November

10:30
Reimagining the customer experience
Plenary Session 1
Back

Prof. Masaru Kitsuregawa

Director General
National Institute of Informatics
Professor Kitsuregawa currently serves a director-general of National Institute of Informatics (NII) in Tokyo, Japan.
He is also a professor of University of Tokyo. He received the Ph.D degree in information engineering in 1983 from The University of Tokyo. He serves a chair of steering committee of IEEE ICDE (Int. Conf. on Data Engineering), and was a trustee of the VLDB Endowment. He is a recipient of ACM SIGMOD E. F. Codd Innovation Award. He has been working in the area of high performance data base system and systems for big data. He served a president of Information Processing Society of Japan (IPSJ) and also he served a science advisor for Ministry of Education, Culture, Sports, Science and Technology, Japan.

30 November

15:00
National Institute of Informatics (NII) and its move from book-paper to data
Plenary Session 5
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Bill Macnaught

National Librarian
National Library of New Zealand
Bill Macnaught is the National Librarian of New Zealand.
Before coming to New Zealand, Bill was Director, Libraries and Arts at Gateshead Council in the north of England. He was awarded a CBE in the UK for services to public libraries and cultural life.
Born in Scotland, Bill is now a proud citizen of New Zealand.

30 November

13:30
Leveraging Data to Support Services and Outcomes
Plenary Session 4
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Wararak Pattanakiatpong

Chair
Provincial University Library Network, Thailand
Wararak Pattanakiatpong is acting Director of Chiang Mai University Library in Chiang Mai, Thailand and Chair of the Provincial University Library Network in Thailand.

30 November

14:30
Library Spotlight - Thailand
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Skip Prichard

President and Chief Executive Officer
OCLC
Skip is the fifth president of OCLC since its founding in 1967. Attracted to OCLC’s public purpose, he joined OCLC in 2013 after leading several multi-national organizations that provide a variety of services and content to libraries around the world.

Before joining OCLC, Skip was President and CEO of Ingram Content Group Inc., a leading global content and services provider. During his time at Ingram, he expanded Ingram’s international locations to continental Europe and Australia, strengthened its digital offerings, and repositioned the company as a services provider. Prior to his leadership at Ingram, he was President and CEO of ProQuest Information and Learning, a respected global publisher and information provider serving library, education, government and corporate markets with offices around the world. Skip led a successful transformation at ProQuest. Earlier in his career, he held a number of executive positions with LexisNexis.
Among Skip’s many passions is his Leadership Insights blog where he interviews authors and thought leaders, and shares his views on a number of topics. His views on the future of books, publishing, and libraries have been featured in various national and international media. He is a frequent keynote speaker at conferences around the world.

Skip received his Bachelor of Science degree from Towson State University and his Juris Doctor degree from the University of Baltimore School of Law.

30 November

09:00
A shared vision for a smarter future
Plenary Session 3
Back

Eric van Lubeek

Vice President, Managing Director, OCLC EMEA and APAC
OCLC
Eric joined OCLC as Director of Operations & Services EMEA in March 2007, was appointed Managing Director OCLC EMEA in January 2011 and combines this since February 2014 with the responsibilities for the Asia Pacific region.

Prior to joining OCLC, Eric was Managing Director of Infor’s global library systems division (formerly known as Geac Library Systems) where he was involved in developing a new integrated library system and discovery environment that was rolled out worldwide. He has worked in the library information systems industry since the early eighties in several positions, including consulting, sales, marketing and senior management.

Eric has a degree in librarianship and documentation of Avans University of Applied Sciences Tilburg and a Master of Science in Business Administration from the Rotterdam School of Management, Erasmus University in the Netherlands.

29 November

10:15
Chair’s Welcome - OCLC's Welcome

29 November

13:30
OCLC Year in Review
Plenary Session 2
Back

Sandy Yee

OCLC BOT Chair
OCLC
Sandy Yee served for 16 years as Dean of the Wayne State University Library System, retiring as Dean on July 31, 2017. During that time she was responsible for the School of Library and Information Science and five campus libraries. She also served as President of the Detroit Area Library Network (DALNET), a Southeastern Michigan multi-type library consortium. Prior to joining Wayne State, Sandy spent 19 years at Eastern Michigan University Library. She also has prior experience in community college, high school and junior high school libraries. In 2008, she was elected to the OCLC Board of Trustees and was appointed Chair of the board in 2012. She is a leader and active member of a number of professional committees and organizations, including the American Library Association and the Association of College and Research Libraries.

29 November

13:30
OCLC Year in Review
Plenary Session 2
Back

Sharon Streams

OCLC, Director, WebJunction
OCLC
Sharon has been with the OCLC WebJunction team since 2007. Prior to that, she worked in the publishing industry, ultimately managing the book, magazine, and online publishing division of an international engineering association. Although she cherishes the printed book, a decision to focus her career on the emerging online world of communication and content delivery led her to OCLC.

As Director of WebJunction, Sharon seeks ways to scale learning and innovation that expands access to knowledge and opportunity for all.

30 November

09:45
Scaling the Impact of Libraries Through Learning Networks
Plenary Session 3
Back

Craig Anderson

University Librarian, Deakin University, Australia
Deakin University, Australia
Craig is University Librarian at Deakin University in Geelong and Melbourne Australia and has held this position since April 2016. Since migrating to Australia from the U.S. as a teacher-librarian in the mid-1970s, he has held a number of different positions with a common theme of libraries and information management.
These roles have included working in an Australian country public library in the 1970s and Chief Librarian at a small urban library in the early 1980s. That was followed by a nine year stint working with a library system vendor, handling everything from ILMS support and sales to training and system implementation. From the early 1990s there was a ten year period where Craig was Chief Executive Officer of an independent library system covering three local government areas with eight branches and about 4 million loans per annum. This was followed by nine years at RMIT University in Melbourne Australia—a large Australian University with about 83,000 students and two campuses in Vietnam.
Professionally, Craig has been President of the Australian Library and Information Association, leading a major governance change with a new legal basis, introduction of a non-representational Board and new group structure in 2000. More recently he has been on the Board of Caval Pty Ltd, a Melbourne based library cooperative which provides a wide variety of services to public, special and academic libraries including a joint storage facility with a capacity of 3 million volumes and extensive cataloguing services in 77 languages.
Since 2014, Craig has been on the OCLC Global Advisory Council and was Chair of the Asia-Pacific Regional Council in 2015, as well as host for the 2015 OCLC APRC conference.
Craig has a research based PhD, with a thesis on online teaching, along with a Master's in Business IT and qualifications in librarianship and management.

29 November

10:15
Chair’s Welcome - OCLC's Welcome

29 November

13:30
OCLC Year in Review
Plenary Session 2
Back

Shu-En Tsai

Executive Director, Asia Pacific Services
OCLC
Ms. Shu-En Tsai is Executive Director, OCLC Asia Pacific. She has been on the OCLC staff for 27 years since 1990. Ms. Tsai has made hundreds of presentations and conducted hundreds of training sessions related to online library information services in general and OCLC information services in particular in more than 10 countries and territories throughout Asia and the Pacific region. She received her Bachelor’s degree in Korean Literature from Chinese Culture University, Taiwan, a Master’s degree in Education Administration from the Ohio State University, U.S.A., and another Master’s degree in Library and Information Science from Kent State University, Ohio, U.S.A.

29 November

13:30
OCLC Year in Review
Plenary Session 2
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Jacinta Sutton

Project Officer Q ANZAC 100 ; Digital Library Initiatives | Content Development
State Library of Queensland
Jacinta Sutton is a Q ANZAC 100 Project Officer at State Library of Queensland, in Brisbane, Australia. Her role in Digital Library Initiatives is dedicated to developing strategies that enable and improve the joyful discovery, access and use of State Library content. Jacinta’s investment in harnessing the energy, expertise and enthusiasm of her library community led to SLQ’s successful participation in #1lib1ref and the development of #QWiki, the Wikipedia editing club for the Queensland GLAM community.

30 November

09:45
Scaling the Impact of Libraries Through Learning Networks
Plenary Session 3
Back

Axel Kaschte

Product Strategy Director, EMEA
OCLC
Axel Kaschte oversees the OCLC product management of legacy library management systems and EMEA-related product management tasks, to enable the transition of the library community to next-generation library services within the web paradigm. From 2009 to 2013, he joined Ex Libris as Strategy Director Europe where he was deeply involved in defining and presenting the new strategy of unified library automation and cloud solutions.

29 November

15:30
Connecting Regions with Global Infrastructure
Member Session

30 November

13:30
Leveraging Data to Support Services and Outcomes
Plenary Session 4
Back

Ivan Chan

Associate Librarian
Hong Kong Polytechnic University
Mr. Ivan Chan is an Associate Librarian (Digital Development and Services) of The Hong Kong Polytechnic University Library. I am responsible for providing vision and strategic planning of the Library technology infrastructure, digital technologies and multimedia services development. He also oversees both of Systems & Digital Services and Media Services teams. With extensive experience and academic background in IT, I have developed technology-rich learning spaces, and have organized various creativity and 3D printing exhibitions to promote maker culture for library makerspace.

29 November

15:30
Rethinking the Library Space
Member Session
Back

Sarah Fredline

Deputy University Librarian
University of NSW, Australia
Sarah Fredline started her library career in 1992 and initially specialised in library systems and technology roles. In 2007, Sarah moved into the role of Associate Director at Queensland University of Technology (QUT) Library. In recent years Sarah's areas of specialisation have included library refurbishment and workforce planning. Sarah joined UNSW Library as Director, Central Services in October 2010 and was appointed as Deputy University Librarian in February 2016.

29 November

15:30
Rethinking the Library Space
Member Session
Back

Robyn Drummond

Director of Information Services
University of NSW, Australia
Robyn Drummond is the Director of Information Services at UNSW Library. She was appointed to this position in November 2015, following a number of years in management roles at UNSW Library. These roles included Manager, Service Innovation and Manager, Academic Services (Science, Engineering and Medicine). Through her work at UNSW Library, she has developed an ongoing interest in library support for researchers and has been instrumental in developing innovative services in this area.

29 November

15:30
Rethinking the Library Space
Member Session
Back

Pratch Sanguansak

Assistant Director
Chiang Mai University
Mr.Pratch Sanguansak is an Assistant Director of Chiang Mai University Library. His working areas are Library Innovation, Software Development and Education He has a Masters in Computer Science from Chiang Mai University.

29 November

15:30
Engaging your users
Member Session
Back

Clare O'Dwyer

Head of Library Services & Student Academic Success
RMIT University Vietnam
Clare O’Dwyer is the Head of Library Services at RMIT University Vietnam. The University provides library services in both Hanoi and Saigon South. Appointed in early 2015 Clare was the first expat Irish-Australian Librarian to manage this library service that was previously exclusively staffed by Vietnamese librarians only. Prior to joining RMIT University Vietnam, Clare was the National Librarian at the Fair Work Commission based in Melbourne. This role managed the employment law library, records and the Richard Kirby Archive. This provided an opportunity to combine her law librarianship skills with her Masters degree in Arts Management. Clare, an RMIT Business Alumni has had a variety of roles in her career that have included being a Business Analyst for BHP, Business Analyst for Ernst & Young, a Law Librarian in both Victorian and Federal courts, a Business Librarian for the Dairy Industry and in the long ago past a barmaid at Collingwood football games. Clare strongly believes that all Libraries are exciting cultural institutions that have the ability to transform and enrich curious minds over a lifetime.

29 November

15:30
Engaging your users
Member Session
Back

Louise Jones

University Librarian
Chinese University of Hong Kong
Ms. Louise Jones joined the Chinese University of Hong Kong (CUHK) as University Librarian in 2013. Previously she was Director of Library Services at Leicester University in the UK. Currently Louise co-chairs the implementation of a new shared ILS for the JULAC consortium of eight academic libraries in Hong Kong. In January 2017 she had the honour of becoming President of the Hong Kong Library Association.

29 November

15:30
Engaging your users
Member Session
Back

Joanne Sparks

University Librarian
Macquarie University
My career as librarian/technologist spans a number of contexts including academic, corporate and non-profit including senior management roles at Macquarie University, Griffith, Oxford, Memorial Sloan-Kettering and Bristol-Myers Squibb. I am deeply interested in the application of technology to business problems related to libraries and information. In particular, I am fascinated with the concept of serendipity as applied to information access and flow between humans and computers.

29 November

15:30
New strategic directions
Member Session
Back

Shirley Chiu-wing Wong

University Librarian
The Hong Kong Polytechnic University
Dr. Shirley Chiu-wing Wong is the University Librarian of The Hong Kong Polytechnic University.
The Hong Kong Polytechnic University Library, with its e-preferred acquisition policy, has the highest entrance counts among all academic libraries in Hong Kong.
Dr. Wong is the Chair of the Hong Kong Joint University Librarians Advisory Committee (JULAC) in 2016/17. She is the Chair of the JULAC Learning Strategies Committee, and is the principal investigator of the information literacy project funded by the Hong Kong University Grants Committee (UGC) and participated by all eight UGC-funded universities. She is newly elected to the OCLC Asia Pacific Regional Council, and is a member of the Board of Directors of the International Association of University Libraries, and a member of the Copyright and Other Legal Matters Committee of the International Federation of Library Associations and Institutions (IFLA).
Dr. Wong obtained her Bachelor of Science, Postgraduate Certificate in Education (with Distinction) and Advanced Diploma in Education from The University of Hong Kong. She was awarded an overseas scholarship for pursuing a Master of Arts in Library and Information Studies at University College London, and she received her doctoral degree in education from The Chinese University of Hong Kong.

29 November

15:30
New strategic directions
Member Session
Back

Judith Clark

Executive Information Policy Officer
Macquarie University
Judith Clark job-shares the role of Executive Information Policy Officer at Macquarie University. In this position, she provides leadership in scholarly communications and contributes to the Library’s engagement with learning, teaching and research. She is interested in transformative strategies that enable libraries to innovate and adapt to changing client behaviours. Her library career is varied, spanning several sectors and diverging into related areas such as knowledge management, local history, IT and online learning environments. She enjoys working collaboratively and has driven initiatives that cut across organisational boundaries to deliver integrated information services.

29 November

15:30
New strategic directions
Member Session
Back

Sue Roberts

Director, Libraries and Learning Services
University of Auckland
Sue Roberts is Director, Libraries and Learning Services at the University of Auckland. Sue has extensive leadership experience in university and public sector libraries in the UK, New Zealand and Australia. Sue’s leadership roles include Dean of Learning Services at Edge Hill University in the UK, University Librarian at Victoria University of Wellington, and CEO and State Librarian, State Library of Victoria, Melbourne. Sue is currently Chair of the Aurora Leadership Foundation.

29 November

15:30
New strategic directions
Member Session
Back

Neil Grindley

Head of Resource Discovery
Jisc
Neil is the Head of Resource Discovery at Jisc, an organization that empowers UK universities, colleges and skills providers to fully exploit the possibilities afforded by digital technologies and content. He leads on the provision of several of Jisc’s services and has strategic responsibility for ensuring that libraries, archives and their users can find and access great resources for teaching, learning and research. He is also leading on the creation of a new service, the National Bibliographic Knowledgebase.

29 November

15:30
Connecting Regions with Global Infrastructure
Member Session
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OCLC

OCLC is a nonprofit global library cooperative providing shared technology services, original research and community programs so that libraries can better fuel learning, research and innovation. Through OCLC, member libraries cooperatively produce and maintain WorldCat, the most comprehensive global network of data about library collections and services. Libraries gain efficiencies through OCLC's WorldShare, a complete set of library management applications and services built on an open, cloud-based platform. It is through collaboration and sharing of the world’s collected knowledge that libraries can help people find answers they need to solve problems. Together as OCLC, member libraries, staff and partners make breakthroughs possible.

If you require more information please contact us at communications-apac@oclc.org.

Download OCLC brochure.pdf Download Link
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Membership (English brochure)

Membership in OCLC provides your users—and library users around the globe—access to information and resources created by and for members. Member institutions from around the world elect 48 delegates to the OCLC Global Council. These delegates work within and across geographic regions to engage users, reflect their views as members of a global library network, and expedite the flow of information between members and the cooperative.

If you require more information please contact us at communications-apac@oclc.org.

Download Membership (EN) brochure.pdf Download Link
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Membership (Japanese brochure)

If you require more information please contact us at communications-apac@oclc.org.
Download Membership (JA) brochure.pdf Download Link
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WorldCat Discovery

WorldCat Discovery helps people easily find and get resources available at your library and in libraries worldwide through a single search of WorldCat and familiar, authoritative e-content collections. It also connects users to your collections via popular websites where people typically start their research.

If you require more information please contact us at communications-apac@oclc.org.
Download WorldCat Discovery brochure.pdf Download Link
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WorldShare Management Services

WorldShare Management Services is a cloud-based library services platform that saves you time and money by helping you easily manage library resources in all formats. With WorldCat as its foundation, WorldShare Management Services enables you to draw on the collaborative data and work of libraries worldwide for more efficient workflows.

If you require more information please contact us at communications-apac@oclc.org.

Download WMS brochure.pdf Download Link
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Registration opens

09:00 10:15

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Chair’s Welcome - OCLC's Welcome

10:15 10:30 Auditorium

Craig Anderson, Asia Pacific Regional Council and University Librarian, Deakin University

Eric van Lubeek, Vice President, Managing Director, OCLC EMEA & APAC

Speakers

Craig Anderson
University Librarian, Deakin University, Australia
Deakin University, Australia
Eric van Lubeek
Vice President, Managing Director, OCLC EMEA and APAC
OCLC
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Plenary Session 1

Reimagining the customer experience

10:30 12:00 Auditorium

What we seek from the “Library of Tomorrow”
Toyo Ito, Architect, Toyo Ito & Associates

When technology developed to the point where people could read the library’s collections without stepping through the doors of the library, we asked ourselves could the library still exist?

Public libraries in suburban cities had to evolve to become active centers of communities where residents still wanted to come together.

Libraries had to be places where students, business people, families and our aging population could casually visit as they have always done. But a new trend had to also emerge, which we only see intensifying in the coming years. Libraries are becoming platforms for communicating ideas. Spaces are diversifying to accommodate galleries and halls, within the library space.

In this keynote, Mr Toyo Ito will introduce the libraries that he has designed both inside and outside Japan, such as the Sendai Mediatheque, Tama Art University Library (Hachioji campus), College of Social Science Library at National Taiwan University and ‘Minna no Mori’ Gifu Media Cosmos, to give you his point of view on the “Library of Tomorrow”.

Reading, e-reading and more: how can we enhance the user experience?
Dr. Tomoko Kawakami, Professor, Waseda Business School

The advance of Information and Communication Technology (ICT) has changed our lives considerably. For example, more and more people are reading eBooks on their devices. According to Dr. Kawakami’s recent co-research however, Japanese people have not been motivated to adopt e-reading. They prefer printed books because they enjoy the hedonistic pleasure arising from the sensory experience. Thus, for the future of libraries, we need to consider both functional and hedonistic aspects to enhance the users’ experience. Dr. Kawakami will introduce her related research and discuss future opportunities with examples which will be helpful in inspiring our thoughts.



Speakers

Toyo Ito
Architect
Toyo Ito & Associates
Dr. Tomoko Kawakami
Professor of Marketing
Waseda Business School
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Lunch and Networking

12:00 13:30

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Plenary Session 2

OCLC Year in Review

13:30 15:00 Auditorium

OCLC Year in Review

Join OCLC leaders and representatives from Global Council and Board of Trustees, as they take us through some of the highlights of the cooperative from the last twelve months.

Eric van Lubeek, Vice President, Managing Director, OCLC EMEA & APAC; Shu-En Tsai, Executive Director, OCLC APAC; Sandy Yee, Chair, OCLC Board of Trustees; Craig Anderson, Chair, OCLC Asia Pacific Regional Council and University Librarian, Deakin University.

An update of the last year’s activities in the cooperative and a peek at the year ahead.

Speakers

Craig Anderson
University Librarian, Deakin University, Australia
Deakin University, Australia
Shu-En Tsai
Executive Director, Asia Pacific Services
OCLC
Sandy Yee
OCLC BOT Chair
OCLC
Eric van Lubeek
Vice President, Managing Director, OCLC EMEA and APAC
OCLC
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Refreshments

15:00 15:30

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Member Session

Member Sessions

15:30 16:45

Parallel tracks designed to showcase work going on within the member community.
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Member Session

Rethinking the Library Space

15:30 16:45 Conference room 1 (3rd floor)

In this member session we will hear from two member libraries that are re-thinking in exciting ways the use of their library spaces.

i-Space is a new concept developed by Hong Kong Polytechnic University. It will offer inspiring co-working spaces furnished with a variety of digital tools and featured facilities to expedite students across disciplines to get together to share and actualize their creative thinking, ideas and diversity of thoughts. Among the many fascinating concepts that i-Space will have is an 'Inspiration Zone' with around 5000 volumes of design and visual arts books housed along the walls to stimulate students' creativity and ideas.

The UNSW Library has embarked on a significant project to redesign spaces and services, de-emphasizing physical collections and making strategic use of technology to ensure their library spaces meet the needs of the students now and into the future. This presentation includes details of the processes which have been undertaken or are planned and the results of data collection to measure current and future demand for different types of space.

Speakers

Ivan Chan
Associate Librarian
Hong Kong Polytechnic University
Robyn Drummond
Director of Information Services
University of NSW, Australia
Sarah Fredline
Deputy University Librarian
University of NSW, Australia
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Member Session

Engaging your users

15:30 16:45 Conference room 2 (3rd floor)

Libraries are transforming the way they connect with users to maximise impact. In this session, we will hear from three institutions who have changed the way users engage with the library's reference desk, with their Special Collections. And how a library is managing changing researcher needs.
Chiang Mai University Library Reference Service AI uses artificial intelligence to deliver a library reference service. Using machine learning, the service trains its system from the librarians' database of questions and answers. Natural language processing (NLP) along with neural network systems are used for answering questions on books and ILL services. It also connects directly via the OCLC Search API to find information from other libraries. As the number of questions to librarians increases, so does RefBot usage, meaning that the RefBot can gradually train itself to be able to answer questions more efficiently.
An opportunity is being realised to strengthen the position of RMIT Vietnam as a transformative student experience while at the same time promoting contemporary Vietnamese culture through competent institutional philanthropy. Libraries are cultural institutions that have capacity to manage collections in new ways. RMIT's unique collection of paintings, sculpture, photographs, video and fine bone china vases were not digitally curated nor located to maximise exhibition potential. We will hear in this session how they addressed this need.


Digital scholarship research, making extensive use of new technologies is growing in popularity across many disciplines including the humanities. The Chinese University of Hong Kong Library is transforming its research support to keep pace with this innovative change by creating a new team within the Library, the Research Support and Digital Initiatives (RSDI) team, building a Digital Scholarship Lab and offering a Digital Scholarship service.

Speakers

Louise Jones
University Librarian
Chinese University of Hong Kong
Clare O'Dwyer
Head of Library Services & Student Academic Success
RMIT University Vietnam
Pratch Sanguansak
Assistant Director
Chiang Mai University
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Member Session

New strategic directions

15:30 16:45 Conference room 3 (3rd floor)

We must not only continuously innovate in the technologies we adopt but also in the approaches we take to our decisions and practices. In this session we will hear two examples of innovation that are challenging the way our staff work.

Macquarie University tell their 'epic' story in this session, of a changed approach to library strategy. Instead of yet another strategic plan, the library was let loose to create a 'bottom-up' program, with not many specifics and an imperfectly defined future state. Library managers were encouraged to let their staff 'get on with it'. Instead of a formal strategy, all efforts were directed at being strategically aligned, agile and focused on radical collaboration.

At the University of Auckland they have been exploring the challenges for the academic library workforce in an environment of change and volatility. We will hear how we need to respond personally and organisationally in the context of the wider environment in which we work and live. Often described as a VUCA environment: Volatile, Uncertain, Complex and Ambiguous. We will explore the differences between Technical and Adaptive Leadership and ways will be presented in which the smart library can and must develop staff capabilities.

Speakers

Shirley Chiu-wing Wong
University Librarian
The Hong Kong Polytechnic University
Judith Clark
Executive Information Policy Officer
Macquarie University
Sue Roberts
Director, Libraries and Learning Services
University of Auckland
Joanne Sparks
University Librarian
Macquarie University
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Member Session

Connecting Regions with Global Infrastructure

15:30 16:45 Auditorium

Neil Grindley, Head of Resource Discovery, Jisc

All over the world, national libraries and other strategic library bodies are overseeing library cooperation to foster effective services within regions. Such work requires robust infrastructure, with agreed standards and protocols. OCLC is partnering with many organizations around the world to support these types of regional collaboration. Join OCLC’s Axel Kaschte and Jisc’s Neil Grindley who will present (virtually).

In February 2017, Jisc and OCLC announced their plans to work with the UK academic community to build a new shared service to improve library collection management and discovery. Termed the National Bibliographic Knowledgebase (NBK), the initiative is a key part of delivering on a vision of a national digital library for the UK. This project is the latest in a series of national and regional endeavours that OCLC is playing a role in. We will see a video presentation from Jisc on the detail of the project and its deliverables. We will also hear from OCLC on similar projects that are currently in progress.

Speakers

Neil Grindley
Head of Resource Discovery
Jisc
Axel Kaschte
Product Strategy Director, EMEA
OCLC
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Conference Reception

17:30 20:30 Righa Royal Hotel

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Plenary Session 3

A shared vision for a smarter future

09:00 09:45 Auditorium

Around the world, emerging trends and technologies are changing how we live, learn, work and play. The rise of AI, automation, the Internet of Things and the blurring of the physical and digital worlds—these aren’t simply fads or sci-fi predictions, they’re happening today. The future is here. New technologies are providing new opportunities as well as placing new demands on libraries. How can libraries not just keep pace but thrive in an ever-smarter world? Join OCLC President and CEO Skip Prichard as he discusses how OCLC and libraries can continue their track record of innovation in pursuit of new and better ways to support their communities and to better serve their users.

Speakers

Skip Prichard
President and Chief Executive Officer
OCLC
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Plenary Session 3

Scaling the Impact of Libraries Through Learning Networks

09:45 11:00 Auditorium

During this time of rapid change in how information is created, disseminated, consumed, and preserved the library’s mission to promote an informed, literate society through open access to knowledge is more essential than ever. To keep pace, more libraries are discovering the power of learning networks to spread and gather knowledge, explore ideas and co-create innovation. A current OCLC project, Wikipedia+Libraries: Better Together, is facilitating a learning network around the open-access encyclopaedia, Wikipedia, a resource that embodies both the opportunities and the challenges of today’s information landscape. By introducing library staff to the innerworkings of Wikipedia and the volunteer community of editors who maintain it, and by exposing Wikipedians to the expertise and resources of libraries, this project is forging new connections that will catalyze improvements to Wikipedia itself, to the benefit of online information seekers.

Speakers

Sharon Streams
OCLC, Director, WebJunction
OCLC
Jacinta Sutton
Project Officer Q ANZAC 100 ; Digital Library Initiatives | Content Development
State Library of Queensland
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Refreshments

11:00 11:30

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Plenary Session 3

Lightning Talk Videos and Voting

11:30 12:00 Auditorium

Showcase of the submitted Lightning Talk videos and the vote.
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Lunch and Networking

12:00 13:30

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Plenary Session 4

Leveraging Data to Support Services and Outcomes

13:30 14:30 Auditorium

Breakthroughs rely on the accessibility of knowledge.

In this session, we will hear from a major library network in our region. How they are expanding their reach, and empowering citizens globally through smarter connections to the knowledge they manage.

Beyond offering a catalog where library users can search and find items from across New Zealand, Te Puna supports national cataloging and inter-lending activity under the direction of the New Zealand National Library. Te Puna offers a means for the entire population to borrow or access any item from any participating library in New Zealand. It is an example of a truly national collaborative library approach, with 92% of libraries participating. We will hear from Bill Macnaught on the work of Te Puna.

Then, looking ahead, the National Library has recently announced its digital strategy 2030, where the aim is to create cultural and economic value for New Zealanders through leadership and collaboration. By removing barriers to knowledge, they wish to ensure New Zealanders have the skills to create and preserve knowledge for future generations, what can we learn from this exciting new chapter in New Zealand’s development of library service?

Finally, we will hear from OCLC. Libraries have collaborated for decades to create shared catalogs that could support wider access to knowledge in efficient ways. Times have changed and the technology has moved on. The costs of maintaining proprietary software has risen and the arrival of cloud-based technology has created an opportunity to work in a distributed network environment where repetitious workflows for data sharing can be removed. This session will cover how OCLC’s expertise in building bibliographic infrastructure can help support the evolving needs of libraries around the world.

Speakers

Axel Kaschte
Product Strategy Director, EMEA
OCLC
Bill Macnaught
National Librarian
National Library of New Zealand
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Library Spotlight - Thailand

14:30 15:00 Auditorium

The Provincial University Library Network (PULINET) is committed to raising the quality and productivity of information management and services throughout 20 university library members in Thailand. In this session we will hear more about this important library network in Thailand, as our Meeting moves to Thailand in 2018.

Speakers

Wararak Pattanakiatpong
Chair
Provincial University Library Network, Thailand
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Plenary Session 5

National Institute of Informatics (NII) and its move from book-paper to data

15:00 16:00 Auditorium

Prof. Masaru Kitsuregawa, Director General, National Institute of Informatics and Professor, University of Tokyo, Japan

Speakers

Prof. Masaru Kitsuregawa
Director General
National Institute of Informatics
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Close of APRC 2017

16:00 16:15 Auditorium

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Guided tour, Waseda University Library

16:30 17:30 Waseda University Library

Note: Only participants who registered for the Library Visits will have access to this tour.
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Guided tour, National Diet Library

09:30 12:00 Rihga Royal Hotel, Tokyo

The bus will depart from the Rihga Royal Hotel at 10 am. Please be there half an hour in advance to secure your spot.

Note: Only participants who registered for the Library Visits will have access to this tour.